Privacy Policy

This document establishes the Privacy and Cookies Policy (hereinafter “Policy”) of SPECIAL CLOTHING (business identification) company SECOND CHANCE KIDS, UNIPESSOAL, LDA, a company incorporated under the laws of Portugal, with the unique number (hereinafter referred to as “SPECIAL CLOTHING”) and which apply when someone (“User”) transmits to SPECIAL CLOTHING personal data of identified or identifiable individuals (“Data”) including when uploading your Data in any Forms available from the site www.specialclothing.pt (hereinafter “Website”).

To the extent that You are an individual or act on behalf of an organization this Policy applies to Data uploaded or disclosed to SPECIAL CLOTHING and may include the name, e-mail address indicated on the Contact Form and the association thereof with requests for information to SPECIAL CLOTHING.

In the event that the User has any reservations, doubts or objections to this Policy, the User shall immediately suspend access to and use of the Website, leaving the Website and refrain from proceeding with its use and / or transmitting any Data to SPECIAL CLOTHING, including by submitting Forms containing – in whole or in part – Data.

SPECIAL CLOTHING reserves the right to change this Policy at any time without notice. Any periodic change to this Policy will automatically be included in this version with date and effects as of the date of its publication on the Website. The continued use of the Website implies that the User is aware of this Policy, which has read, understood and accepted it in the version that is currently in force.

Revised version updated and in force since May 21, 2018.

 

What data is collected and how?

The User may visit the Website anonymously at any time and the Website is nonetheless using Cookies.

All products and services provided by SPECIAL CLOTHING are intended for domestic use or professional use, depending on the properties and characteristics announced of the goods and services concerned.

The User registration process is automatically processed and validated offline by the SPECIAL CLOTHING support administrative team, namely for billing, sending communications selected by the User or inserting the User into a database of clients, depending on the case.

For more information on the terms and conditions of sale of goods and / or services online from this Website please consult here.

SPECIAL CLOTHING JUST ASSUMES DATA THAT WILL BE VOLUNTARILY SUBMITTED BY YOU AND WHICH IT AUTHORIZES TO COLLECT AND TREAT THE TERMS AND FOR THE EFFECTS OF CURRENT LEGISLATION AND IN ACCORDANCE WITH THIS POLICY.

YOU ARE FREE OF CONSIDERING ANY TREATMENT OF YOUR DATA BY SPECIAL CLOTHING OR ANY OTHER ENTITY AND YOU MAY REMOVE AT ANY TIME A CONSENT THAT YOU HAVE BEEN PRIOR TO YOUR FAIR AND UNIQUE CRITERION.

Refusal to provide consent or withdrawal of consent previously provided only prevents SPECIAL CLOTHING from completing the User’s registration or keeping it validly registered on the Website. In the case of a previously registered User, it will determine its withdrawal from the list of Users, preventing it from subscribing to a service or purchasing products from SPECIAL CLOTHING using the Website.

SPECIAL CLOTHING may also process data from legal persons, which may not be covered by all the provisions set forth herein for Data (“Business Data”).

Institutional Customer grants SPECIAL CLOTHING a prepaid, non-exclusive, sublicenseable, perpetual, unlimited license for SPECIAL CLOTHING to collect and process Institutional Client Business Data for the business purposes legitimately pursued by DELTA Q, including which relate to the activity and customer feedback, promotional and marketing actions of SPECIAL CLOTHING or partners.

 

What are cookies and how do they work? Cookies Policy

Cookies are alphanumeric applications that SPECIAL CLOTHING may transiently transmit to the hard disk of the User’s computer or the visitor of the Website in order to allow the SPECIAL CLOTHING systems to recognize the browser from whom it is interacting at any moment with the Website and can allow SPECIAL CLOTHING to know when the Website is being visited and by how many people, also allowing you to improve the user experience (“Cookies”). Cookies allow you to track site movements, help navigate, help retrieve browsing history, previously selected options for themes, preferences, and other customizable features (if / as far as available).

The Website uses the following cookies:

Essential
Google Tag Manager® tag management system that allows you to quickly and easily update tags and snippets of code on the website or mobile applications.
Analytical
Google Analytics® (i.e. _ga, _gid) Google® manufacturer’s analytics tool that interprets the level of use and loyalty of SPECIAL CLOTHING with the Website and its features.
publicity
Google AdWords® Google’s online advertising program through which ads can be displayed on their platforms.
Facebook Custom Audience® creating campaigns for an audience composed of customers present on Facebook and Instagram.
Social media
Facebook Connect® single sign-on application that allows users to interact with other sites through their Facebook account.
NO PERSONAL INFORMATION IS COLLECTED, STORED OR PROCESSED WITH COOKIES RESOURCE.

SPECIAL CLOTHING recommends that you keep the use of Cookies active because Cookies allow you to take full advantage of the features of the Website. However, if the User does not accept Cookies, the User must configure the equipment to be notified whenever a Cooky is deposited on the disk and / or to disable it in the navigation menu (eg Google Chrome, Mozilla Firefox, Internet Explorer).
The User may choose to decline, delete or accept Cookies through an appropriate selection of functions in the browser’s “options” and “preferences” menus. The User must navigate through the “Help” menu of the browser in order to properly understand the preferences available, configuring the Cookies according to their choice.

Refusal of Cookies or their removal may only cause a change in the way the Website operates or prevent some functionality from remaining available.

By using the Website, you consent to the processing of the Data by Google® under the terms and for the purposes described above.

If you would like to deactivate browsing history, please disable Google Analytics at http://www.google.com. However, please note that disabling may have a material adverse impact on the use of Website features and that all or some of them may be totally unavailable.

Some of the SPECIAL CLOTHING business partners may also use Cookies from / through the Website without SPECIAL CLOTHING being able in any way to avoid or control this activity AND / OR to know or control their privacy policies (if any) .

In order to better understand what Cookies are, learn more about Cookies installed and how they can be managed and / or deleted by SPECIAL CLOTHING please visit www.allaboutcookies.org.

 

Anonymous and anonymous information. How it works?

SPECIAL CLOTHING may share aggregate demographic information in a generic and anonymized manner completely uncorrelated with Visitor Data, Website users for the purposes identified above.

Non-personal information may include the name of the browser, the name of the equipment, the type of computer or technical information about the user, internet connection means such as the Operating System or Internet Service Provider used or other information anonymised technique.

Where SPECIAL CLOTHING shares such information, it always does so in a separate database in order to ensure that the information remains anonymous and can not be reversed in order to make any Data accessible.

For what purposes does SPECIAL CLOTHING handle my Data?

SPECIAL CLOTHING may collect and process Data for the following purposes:

  •  Technical or Technical Improvement – To allow SPECIAL CLOTHING, its partners and subcontractors to operate and maintain the Website and to provide technical support to SPECIAL CLOTHING, thereby improving the User’s experience of using the Website;
  •  Marketing and Commercial – To alert the User about products, services, new releases, improvements, scientific newsletters, technicians, current news, special offers that may be of interest to the User and that the user has consented;
  • Usability – To help the User find the services or products that best adapt and respond to their needs from navigation memory and interaction collected through Cookies, without access to Data;
  • Make the Website more relevant and easy to navigate and help solve navigation problems;
  • Newsletters and General Information – Send periodic e-mail to Registered users and / or newsletters or unsolicited commercial e-mails from SPECIAL CLOTHING (if / to the extent available), if the User has consented.

In the event that the User wishes to stop receiving mail, information, attention calls, news from SPECIAL CLOTHING,

Visit the Preferences in your User Profile and follow the instructions contained therein for junk mail. However, since you are a registered User, you may continue to receive System e-mails (such as those relating to passwords) and all legal notices (eg updates, new policy versions or terms and conditions);

 

How does SPECIAL CLOTHING protect my Data?

SPECIAL CLOTHING treats the Data in accordance with this Policy and the current European legislation on the protection of personal data, as revised and updated at any time.

SPECIAL CLOTHING has adopted appropriate organizational, technical and procedural measures to protect Data from accidental loss, tampering, unauthorized disclosure or access or accidental and / or unlawful destruction.

No disclosure and / or any uploading of sensitive User data on or through the Website is assumed or reasonably expected. However, if for any reason this happens, SPECIAL CLOTHING will use dedicated channels in which data flows encrypted and protected in order to minimize the possibility of an accidental data breach.

WITHOUT PREJUDICE TO THE FOREGOING, PLEASE TAKE INTO CONSIDERATION THAT SPECIAL CLOTHING CAN NOT NATURALLY ENSURE AN ENTIRE TOTAL SECURITY OF THE INTERNET AND THAT THE USE OF THE INTERNET IN GENERAL AND THE WEBSITE IN PARTICULAR MAY EXPOSE YOU TO YOUR DATA TO THE RISK OF THEFT, FRAUD, OR FRAUDULENT ACTION BY THIRD PARTIES WHO ARE COMPLETELY OUT OF SPECIAL CLOTHING CONTROL. ANY OF THESE ACTS MAY CAUSE YOU SERIOUSLY AND IRREPARABLY INJURY BY POSTING UNTIL IT IS PRACTICED IN A MANNER THAT IS NOT IMMEDIATELY PERCELLABLE, TRACEABLY OR EASILY CONTROLLED BY YOU, WHICH MAY ALARM THE SPECT OF INJURY THAT MAY BE POTENTIALLY CAUSED.

SPECIAL CLOTHING WARNS FOR A RESPONSIBLE USE OF THE INTERNET, THE WEBSITE AND A POWERFUL REFLECTION IN CONSENT FOR THE OPERATIONS OF TREATMENT OF YOUR DATA AND FOR THE DISCLOSURE OF THE SAME GENERALIZED OR WITHOUT CRITERIA ON THE INTERNET.

 

Who can SPECIAL CLOTHING disclose my Data to?

SPECIAL CLOTHING is not engaged in the business of selling or commercially exploiting Data or Data on Data resulting from any profiling activity; therefore, the disclosure of Data to third parties is very limited and will only occur in strict compliance with the Law and the following terms:

ü SPECIAL CLOTHING may share Data in the Universe of companies owned or grouped in SPECIAL CLOTHING for the purposes of its activity and for the integrated provision of goods or services that the User contracts with SPECIAL CLOTHING.

  • SPECIAL CLOTHING can share data with partners and other companies within the scope of partnership relationships established in the range of its activities.
  • Administrator data for the purpose of ensuring the security of the Website and / or active prevention of fraud and attacks;
  • in the operation of storage of data having contractually guaranteed to the third providers, the fulfillment of terms and conditions compatible with this Policy.
  • Regarding the operation of the Website, SPECIAL CLOTHING may use third parties to support certain administration and updating activities. Any sharing of Data with such third parties will be LIMITED TO THE STRICTLY NECESSARY for the purpose of any eventual provision of the service by the third party concerned in the support and maintenance activities of the Website.

Any and all disclosures of Data (if any) will ALWAYS be in strict accordance with the consents provided by Users (where applicable), the other grounds of legitimacy provided in the Act and in accordance with this Policy and the privacy management system of SPECIAL CLOTHING.

SPECIAL CLOTHING shall not disclose any Data or confidential information of Users who are citizens of the European Union outside the territory of the European Union or to entities outside the control of SPECIAL CLOTHING, except (1) if the User so requests, consents or acts in order to determine the SPECIAL CLOTHING otherwise, which includes, for example, online commercial activity using the Website; or (2) if required by law; or (3) imposed by a court order or determination or by an official or public authority having jurisdiction over SPECIAL CLOTHING outside the European Union.

SPECIAL CLOTHING shall, in so far as the contrary is required by law, in the event that any authorities contact SPECIAL CLOTHING for the disclosure of the Data or Confidential Information of an Institutional Client holding Business Data (1) SPECIAL CLOTHING shall immediately of such determination / order to visas; (2) shall ensure that the applicant or ordering authorities contact the visa directly and for this purpose shall communicate to them the basic contact details at their disposal; (3) SPECIAL CLOTHING will use reasonable efforts not to deliver excessive or unwarranted information; (4) SPECIAL CLOTHING will try – to the extent that it is legitimately permitted without associated costs – to prevent any constituent entities from having direct access to the System-hosted Data, or to the private keys used to enable the User to access his area reserved on the Website.

SPECIAL CLOTHING will endeavor not to disclose the System Administrator data to entities outside the control of SPECIAL CLOTHING except by legal or judicial determination.

 

Where does SPECIAL CLOTHING handle my Data?

Except as otherwise provided in the other paragraphs of this Policy, the Data shall be processed only within the European Union. Our systems are hosted by the OVH entity.

SPECIAL CLOTHING complies with European legislation on the protection of personal data in relation to the collection, processing, storage, and maintenance of data of EU citizens or citizens whose data are processed within the European Union.

Who is the Entity Responsible for Treatment?

SPECIAL CLOTHING is the Responsible for Treatment and the entity OVH is a Sub-Contractor for the storage operations in the cloud environment. There are no other third parties in charge of processing Data collected and processed from the Website.

If you wish to exercise any of your rights, you should contact SPECIAL CLOTHING in writing to:

SPECIAL CLOTHING – Second Chance Kids, Unipessoal, LDA

Address: Miguel Torga Street, nº 5, 3º esq 6300 – 780 Guarda

Mail: [email protected]

Or by e-mail sent using the contact form, available at www.specialclothing.pt/about-us/

 

What are my rights?

You have the right to access, rectify and / or eliminate (in whole or in part) your Data, the right to be informed about treatment activities, the right to oppose or limit treatment operations, the right to portability ( in certain cases) and the others that follow from the legislation in force.

The User also has the right to direct any complaint or complaint directly to the data protection supervisory authority in Portugal, which is the National Data Commission and, at the request of the Data Protection Officer, obtain the contacts of such entity.

SPECIAL CLOTHING will respond to requests directed to you in accordance with the terms and in accordance with what is defined by Law and in accordance with this Policy.

How long do they keep my Data?

SPECIAL CLOTHING retains User Data for the longest of the following terms:

for the entire duration of the registration of the Online User;
for the entire term required by SPECIAL CLOTHING to comply with a contractual / pre-contractual obligation with the User, compliance by SPECIAL CLOTHING with a legal obligation, pursuit by SPECIAL CLOTHING of a reasonably reasonable legitimate interest;
for the whole period in which the holder’s consent is maintained for a specific purpose, in cases where this constitutes the basis of legitimacy for the treatment.

 

How are my Data deleted?

The Data is disposed of using safe disposal procedures that are described in our internal procedures manuals.

Data in a digital environment can be anonymised whenever its removal or elimination from our systems is not compatible with the integral quality of the database in which they are integrated; in particular, where its elimination or removal may pose a considerable risk of violation of the other data housed in the same database and that they must remain active (integrity risk or systemic data quality of the database).

Data on physical media will be eliminated by processes of irreversible destruction.

What Laws and Forum apply?

The Data is processed only in accordance with the provisions of this Policy, with the provisions of the Law in force. No other laws will apply to the Data.

Any disputes will be submitted and resolved with exclusive recourse to the forum of the Portuguese courts, whose territorial and material jurisdiction will be determined using the laws (of process) in force.

Revised version and in force since May 21, 2018

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